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Integration Specialist

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Integration Specialist

Are you ready to combine the latest tech with human-centred design to offer intuitive and efficient EV chargers?

Full-time · Oslo/Stavanger

Zaptec powers your next adventure

We combine the latest tech with human-centered design to offer highly intuitive and efficient EV chargers that ensure easier access to personal electric transport.

This gives people the freedom and potential to travel into a more sustainable future. How neat is that?

Within just a few years, we’ve built our domestic market-leading position by supplying superior charging installations for housing co-ops and private homes alike.

As a Norwegian EV pioneer, our goals are aimed at bringing the best charging technology to the rest of the world. Are you up for this challenge?

What your day would look like

As an Integration Specialist, you will directly impact our company’s portfolio and international growth by leading the customer journey, onboarding and support of our products with a focus on software integrations with partners.

You will work closely with our support, product and software teams to ensure the delivery of new and existing integrations between partners, customers and our systems. As a principal figure within integrations, you will also collaborate with our support team to create standards and procedures to deliver top customer support.

We offer an environment where we facilitate autonomy, creativity and growth. At Zaptec, you'll have the possibility to make a significant impact.  

In this role, we believe some of your tasks will be to:

  • To create and maintain best practices on communicating via Zaptecs API and the Open Charge Point Protocol (OCPP), as well as being a subject expert on all integration-related issues
  • Facilitate onboarding of new commercial partners as well as support on integrations.
  • Collaborate with cross-functional teams to improve the Customer Success journey for integration partners, and to develop and maintain competence, procedures and standards for the Support team.
  • Facilitate support for partners with their software integrations for all Zaptec products.
  • Being an internal contact point for questions regarding OCPP and APIs
  • Work closely with our product team to develop integrations as a service.  

Is this you?

To thrive as our new Integration Specialist, we believe you are passionate about tech and software. You have great proficiency in determining the causes of errors and fixing them. Further, we think you get motivated by working in cross-functional teams including product, software- and cloud engineers.

As for the skills required for this job, we believe you have:

  • A degree in software engineering, computer science, IT or similar.
  • Experience with application support in a related field.
  • Knowledge about REST APIs
  • Experience with OCPP (open charge point protocol) is a bonus
  • Exceptional ability to provide front-end support to partners and internal departments. 

Say 👋🏼 to your inner circle of colleagues

Mats Vorkinn

Senior System Operator

Julie Roman Frances

Senior System Operator

Hendrik Christian Magnus

Senior System Operator

Tom Eivind Tjetland

Senior System Operator

Selim Yildiz

Senior System Operator

Join in! ☕️ Yes, we do spend a lot of time in front of our desks, but we also love coffee, conversations, nerdy talks, lunches and jokes. 🤡

Perks & benefits

We trust you do your job, flex your own day
We'll provide the hardware you need
Career growth & competence development
We equip you with our own gym clothes
We got your back in regards to insurance and pensions
We'll make you a of Zaptec
Work remote if you wish
Don't forget social events

And why work in our company?

We strive to be the best at what we do, both in the eyes of our customers and our coworkers. We believe in a flexible and trustworthy way of working. We focus on results, not necessarily the approach because we respect that each coworker has unique ways of working to reach the target. 🙌🏽

Customer experience is the core of everything we do to provide a worry-free EV life.

We believe in our employees' uniqueness and the multidisciplinary way of working, and we work collaboratively toward a common goal.

Zaptec's products and services are making a difference to EV drivers, as we provide EV owners the freedom to charge from home and explore new adventures. By joining our team, you are joining us in our mission to create a more sustainable and electrical future, providing user-oriented EV charging experiences.

Surround yourself with highly motivated fellow Zapiens who support one another to reach our common goal. At Zaptec, you will impact improving the EV journey globally.

Our Recruitment Process

1. Screening call
A short and informal call with one of our recruiters to get to know each other better.

2. Meet & Greet
Time to meet the Hiring Manager and learn more about the team and the tasks of the job

3. Secondary interview
A more thorough interview to get to know you even better. Might include different assessments tools.

4. Reference Check
So far, so good! Time to do a reference check with someone you have worked closely with.

5. Offer
We hope you like what we can offer

6. Preboarding and onboarding!
Welcome as a Zapien!

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We don't care about your background, gender identity, sexual orientation, religious beliefs or age. We do care about equal respect. We're just humans. And sometimes we fuck up.