Technical Specialist

We combine the latest tech with human-centered design to offer highly intuitive and efficient EV chargers that ensure easier access to personal electric transport.

This gives people the freedom and potential to travel into a more sustainable future. How neat is that?

Within just a few years, we’ve built our domestic market-leading position by supplying superior charging installations for housing co-ops and private homes alike.

As a Norwegian EV pioneer, our goals are aimed at bringing the best charging technology to the rest of the world. Are you up for this challenge?

As a Technical Specialist in our Benelux team, you’ll be the go-to person for our installers, partners, and customers. Your days will be a mix of hands-on support and relationship building, where no two days look quite the same. One moment you might be answering technical questions on the phone or by email, the next you’re guiding installers in the field or online. You’ll host training sessions and knowledge-sharing workshops, and you’ll meet with customers to make sure they feel supported and confident using our solutions.

Throughout it all, you’ll work closely with your colleagues in Customer Support & Success to deliver the best possible experience every single time.

You’re someone who naturally puts the customer first and enjoys having conversations that build trust and understanding. Solving problems gives you energy, and you take pride in making sure things run smoothly for the people you support. You’re curious about technology, energy, and digital solutions – always eager to learn something new. Communicating in both Dutch and English feels easy for you, and with our Amsterdam office as your base at least three days a week, you’ll feel right at home with the team.

Some personal skills we value

• A supportive team player who lifts others up and lives Zaptec’s values.

• Proactive and opportunity-driven - you see where things can be improved and act on it.

• Systematic and thorough in your daily work.

• Open, approachable, and ready to share your knowledge with colleagues and customers alike.

As for the skills required for this job

• 1-3 years of experience within electrical work, technical support, or a related field.

• Educational background in electrical engineering or technical support is preferred.

• Strong communication skills and the ability to explain technical matters in a simple way.

• Fluent in Dutch and English is a must.

• Experience in energy or EV charging solutions is a plus.

Join in! ☕️ Yes, we do spend a lot of time in front of our desks, but we also love coffee, conversations, nerdy talks, lunches and jokes. 🤡

We trust you do your job, flex your own day
We'll provide the hardware you need
Career growth & competence development
We equip you with our own gym clothes
We got your back in regards to insurance and pensions
Don't forget social events

We strive to be the best at what we do, both in the eyes of our customers and our coworkers. We believe in a flexible and trustworthy way of working. We focus on results, not necessarily the approach because we respect that each coworker has unique ways of working to reach the target. 🙌🏽

Customer experience is the core of everything we do to provide a worry-free EV life.

We believe in our employees' uniqueness and the multidisciplinary way of working, and we work collaboratively toward a common goal.

Zaptec's products and services are making a difference to EV drivers, as we provide EV owners the freedom to charge from home and explore new adventures. By joining our team, you are joining us in our mission to create a more sustainable and electrical future, providing user-oriented EV charging experiences.

Surround yourself with highly motivated fellow Zapiens who support one another to reach our common goal. At Zaptec, you will impact improving the EV journey globally.